I emailed the higher ups again this morning, pointing directly to this thread. I'll let you know as soon as I do. In the meantime, you do have options as kind of a workaround:
- You can get the PDF you need here: http://www.solarwinds.com/documentation/apm/apmDoc.aspx
- You can still download the Local Help files for SAM at the link above. Unzip that file and in the WebHelp folder you will find a Default.htm file. Opening that HTML file will reveal the entire SAM help web version. The only difference between this and the way it should be locally is that the links in the web-console (which are context sensitive) cannot be pointed locally at the moment. In other words, you'll just have to use the search bar in the top right corner of the local web help. A minor annoyance - agreed. But it should keep you afloat until we get this thing fixed. Sorry.